Returns and Refunds

I am an existing Customer, how do I get help?

For all issues and inquiries relating to existing accounts and orders or are an existing customer and have a technical issue, please sign into

What is your Return Policy?

Return Policy:   • Proof of purchase is required. • Unopened items may be returned within 30 days, except for private label or heat

How do I cancel my order?

- If your order has already been processed, it cannot be cancelled. You may call our Customer Service Representatives at 860-623-6314 for